1. Information We Collect

We may collect information that you provide when creating and using your Netvix Global account.

• Name and account information
• Email address
• Mobile number
• Login and account activity
• Transaction and payment-related information
• Verification information where required

2. How We Use Information

Information may be used to operate and improve the platform, provide account services, process transactions, communicate with users, maintain security and comply with applicable requirements.

3. Account & Security

Users are responsible for protecting their login credentials. Please contact Netvix Global if you believe that your account has been accessed without authorization.

4. Payment Information

Payment-related information may be processed through the payment methods and service providers supported by the platform.

Users should not share passwords, OTPs, PINs or other confidential security information with anyone claiming to represent Netvix Global.

5. Cookies & Technical Information

The platform may use cookies, sessions and technical information to maintain login sessions, improve functionality, understand platform usage and enhance security.

6. Information Sharing

We do not intend to sell personal information to third parties. Information may be shared with service providers or other parties where necessary to operate the platform, process services, maintain security, comply with legal requirements or protect legitimate interests.

7. Data Security

We use reasonable technical and organizational measures designed to protect user information against unauthorized access, misuse, alteration or disclosure.

8. User Responsibilities

• Provide accurate account information.
• Keep login credentials confidential.
• Do not share OTPs or passwords.
• Notify us about suspicious account activity.

9. Data Retention

Information may be retained for as long as reasonably necessary for account operation, security, transaction records, legal requirements and legitimate business purposes.

10. Policy Updates

This Privacy Policy may be updated from time to time. Any updated version will be published on the platform with the applicable update date.

11. Contact Us